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get Vigilance. Peace of Mind. A Reliable Response.

IT services that keep a watchful eye on your assets and data.

Remote Monitoring & Management

Computer systems play a crucial role in your company’s daily operations. Problems with those systems can disrupt your operations—and those disruptions can hurt your bottom line. Consequently, keeping your computer systems secure and operating at peak efficiency needs to be a top priority. There are some basic strategies your business can follow to keep your IT running smoothly.

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Are You Ready For A Smooth Running IT System?

We already know that IT maturity comes from a complete grasp of the people, processes, and technology you need to keep your IT systems healthy over its useful life. That’s why, with an implemented proactive monitoring system from intecIT, we can detect issues before they take effect on productivity. 

Apply Software Update

Applying software updates is a task that sometimes gets postponed or ignored, but it is crucial that you apply updates promptly. Proper patch management helps to fix any bugs discovered in your applications as well as provide enhancements.

Most important, though, updates close known security vulnerabilities, which helps protect your computer systems from cyberattacks. Keeping your software updated is one of the many crucial services we can provide. 

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Keep Track of IT Assets

Does recording information as serial numbers, licensing details, and location seem overwhelming? For computing devices, it is important to keep track of information about the installed applications, including their version numbers.

We assist in tracking IT assets so you know other pertinent information, such as how old your equipment is, when a license is nearing its expiration date, and whether applications are receiving the necessary patches and updates.

Make Sure That Your Computers Are Secure

We monitor your servers, desktop computers, and other devices for known security issues as a key system security strategy. While monitoring your computers for missing software updates is a good first step, more needs to be done.

For instance, some of the most secure computers utilize event logs to see if there have been numerous unsuccessful attempts to remotely access them. This provides insight if an attack is already taking place rather than finding out days or weeks later.

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Make Sure That Your Computer Systems Are Performing as Expected

You need to continually monitor the performance of your servers, desktop computers, and other devices. We collect performance data on your computer systems over time to identify detrimental long-term trends to catch issues that may impair system functionality.

Our team of experts has successfully stopped hundreds of issues affecting our customers data system. 

Monitor and Manage Mobile Devices

Employees are increasingly using laptops, tablets, and smartphones for work when they are both in and out of the office. One area many businesses overlook is protecting mobile devices owned by staff being used for work related activity.

If employees are allowed to use their own mobile devices for work, you should provide secure mechanisms (e.g., virtual private networks) for the devices to connect to your computer systems and then manage those mechanisms. IntecIT assists each customer in mobile management for your devices to maintain continous, secure connectivity. 

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Have Peace of Mind without All the Work

With all the tasks that need to be done, monitoring and managing your computer systems can be a tall order. We can take care of them for you so that you can concentrate on running your business.

Our team will remotely monitor and manage your computer systems 24×7, uncovering security and performance issues so that they can be addressed before they turn into larger problems.

 Contact us today to put your mind at ease. Learn more about our remote monitoring and management services.