Managed Services – Remote Monitoring & Management

How to Keep Your IT Running Smoothly

Apply Software Updates
Applying software updates is a task that sometimes gets postponed or ignored, but it is crucial that you apply updates promptly. Proper patch management helps to fix any bugs discovered in your applications as well as provide enhancements. Most important, though, updates close known security vulnerabilities, which helps protect your computer systems from cyberattacks.

Keep Track of IT Assets
Does recording information as serial numbers, licensing details, and location seem overwhelming? For computing devices, it is important to keep track of information about the installed applications, including their version numbers.

We can assist in tracking IT assets so you know other pertinent information, such as how old your equipment is, when a license is nearing its expiration date, and whether applications are receiving the necessary patches and updates.

Make Sure That Your Computers Are Secure
Monitoring your servers, desktop computers, and other devices for known security issues is one of the most important parts of your overall computer security strategy. While monitoring your computers for missing software updates is a good first step, more needs to be done.

For instance, you should monitor a computer’s event logs to see if there have been numerous unsuccessful attempts to remotely access it. This provides insight into if an attack is already taking place rather than finding out days or weeks later.

Make Sure That Your Computer Systems Are Performing as Expected
The time to think about the performance of your computer systems is not when they grind to a halt. You need to continually monitor the performance of your servers, desktop computers, and other devices. Collecting performance data about your computer systems over time lets you identify detrimental long-term trends, even before issues reach levels that would trigger an alert.

Monitor and Manage Mobile Devices
Employees are increasingly using laptops, tablets, and smartphones for work when they are both in and out of the office. When you provide employees with mobile devices, you need to monitor and manage them just like desktop computers. If employees are allowed to use their own mobile devices for work, you should provide secure mechanisms (e.g., virtual private networks) for the devices to connect to your computer systems and then manage those mechanisms.