184 Barnwood Dr., Edgewood, KY 41017

(877) 757-2804 info@intecit.com

Managed Services

Our managed IT services reduce the pressures, annoyances and costs associated with trying to manage and support your IT yourself, freeing you up to focus on your core business objectives-generating leads, growing sales, keeping customers happy and tapping new sources of revenue.

Is your business run on technology or by it?  Information technology is supposed to make doing business more efficient and more profitable. For many small and midsize organizations struggling to manage their IT internally, technology is often more of a burden than a benefit.

If you’ve suffered from a technology related headache or work stoppage in the past year, then that’s one time too many. Let our managed IT services ensure that your business’ hardware, software, networks and other systems run smoothly and efficiently. Our dedicated lineup of engineers and support specialists will proactively monitor your essential systems and respond quickly to any needs you might have.

We provide a wide range of vital IT services on a subscription basis. We provide laptop, desktop, server and network management services to small and medium sized businesses that seek a more beneficial and profitable relationship with technology so you can focus on growing your business.

Remote Management vs. Break-fix Relationships

Instead of the break-fix relationship that most companies have with their IT services company, Intec Solutions offers full 24/7 support through the use of Remote Management software. With Remote Management, your servers and workstations are always kept up to date with the latest service packs and updates. There is no longer a need to make an appointment or wait for someone to drive out to your office.

Remote Management offers a number of support features such as:

Patch Management – never have to worry about whether or not your servers and workstations have all the latest updates.

Ticketing System – submit a service request to receive fast and reliable service.

Auditing – with auditing you can receive up to date inventory of your network.

Alerts – the remote administrator at Intec Solutions is notified of any errors that occur.

Reports – you will receive monthly reports letting you know how your network is doing.

Remote Control – almost any issue can be resolved remotely. This give us the ability to be there at your side keeping downtime to a minimum.

 

Contact us today for a free consultation!

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